Monitoring - ABC has confirmed that the delayed deposit files from Wednesday and Thursday are now processing and being sent. Affected clubs should see the delayed funds reflected in their accounts by Monday, August 31. Friday’s deposit files are expected to process as usual.
We have also received reports from a limited number of clubs of duplicate pending charges associated with iPad down payments processed on Monday, August 24. These transactions are expected to remain pending temporarily and fall off without processing.
Monitoring will continue through Monday. Clubs with questions or concerns may contact ABC at AFTeam@abcfitness.com.
Aug 28, 2026 - 18:40 UTC
We have also received reports from a limited number of clubs of duplicate pending charges associated with iPad down payments processed on Monday, August 24. These transactions are expected to remain pending temporarily and fall off without processing.
Monitoring will continue through Monday. Clubs with questions or concerns may contact ABC at AFTeam@abcfitness.com.
Aug 28, 2026 - 18:40 UTC
Update - Update: ABC has advised us of an additional impact related to this issue. A subset of members who were charged on August 24 may have received a duplicate charge.
The delayed deposit processing affecting Canadian clubs remains under investigation. Our teams continue to work with ABC and will provide another update as more information becomes available.
Aug 28, 2026 - 15:47 UTC
The delayed deposit processing affecting Canadian clubs remains under investigation. Our teams continue to work with ABC and will provide another update as more information becomes available.
Aug 28, 2026 - 15:47 UTC
Investigating - We are currently investigating an issue with ABC affecting all Canadian clubs that began Wednesday. Daily deposits associated with revenue collected through ClubOS and down payments processed through the ClubHub App have been delayed since that time.
Our teams are actively working with ABC to restore normal deposit processing. We will provide another update as more information becomes available.
Aug 28, 2026 - 14:08 UTC
Our teams are actively working with ABC to restore normal deposit processing. We will provide another update as more information becomes available.
Aug 28, 2026 - 14:08 UTC
About This Site
Welcome to the Anytime Fitness International home for real-time information on system status and security.
Here you will find both live and historical data on performance - Subscribe via text or email for automatic updates.
Shared Technology
Operational
Access Pass
Operational
AF App (New)
Operational
AF Coach App
Operational
Anytime Workouts App
Operational
Brand Marketing Center
Operational
Club Hub
Operational
Coaching Dashboard
Operational
Door Service
Operational
Fab 5
Operational
Master Key Fob Ordering Portal
Operational
Online Signup
Operational
Power BI
Operational
Recovery Services
Operational
Shared Resources
Operational
Affective
Operational
Confluence
Operational
CRM - Microsoft Dynamics
Operational
CRM - Microsoft Dynamics 365
Operational
Jira Service Desk
Operational
Master Academy
Operational
Master Dashboard
Operational
Wordpress
Operational
Zendesk - International Master Support Portal
Operational
Shared Support
Operational
International Software Support
Operational
ProVision Security
Operational
Software Partners
Operational
Clubwise
Operational
Club OS
Operational
Edge
Operational
Fitness Force
Operational
Membr
Operational
Medallia
Operational
Email
Operational
Canada - Vendor Portal
Operational
Billing Partners
Operational
ABC Fitness Solutions
Operational
Edge
Operational
Ezypay
Operational
Fitness Force
Operational
JACCs
Operational
Revio
Operational
Debit Success
Operational
Harlands
Operational
OSP
Operational
2c2p
Operational
Xplor
Operational
Dashboard
Operational
Australia
Operational
Austria
Operational
Benelux
Operational
Canada
Operational
China
Operational
Colombia
Operational
France
Operational
Germany
Operational
Hong Kong
Operational
Indonesia
Operational
India
Operational
Italy
Operational
Japan
Operational
Malaysia
Operational
Mexico
Operational
Morocco
Operational
New Zealand
Operational
Philippines
Operational
Qatar
Operational
Quebec
Operational
Singapore
Operational
South Africa
Operational
South Korea
Operational
Spain
Operational
Taiwan
Operational
Thailand
Operational
United Kingdom
Operational
Vietnam
Operational
Global
Operational
Website
Operational
Austria
Operational
Benelux - Belgium
Operational
Benelux - Netherlands
Operational
Canada
Operational
China
Operational
Colombia
Operational
France
Operational
Germany
Operational
Hong Kong
Operational
Indonesia
Operational
India
Operational
Ireland
Operational
Italy
Operational
Malaysia
Operational
Morocco
Operational
New Zealand
Operational
Philippines
Operational
Qatar
Operational
Quebec
Operational
Singapore
Operational
South Africa
Operational
South Korea
Operational
Spain
Operational
Taiwan
Operational
Thailand
Operational
United Kingdom
Operational
Vietnam
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Scheduled Maintenance - International Clubs - Access Control Firmware v93 Release Sep 14, 2026 16:00 - Sep 17, 2026 16:00 UTC
What’s Happening:
We are deploying Firmware v93 as part of the staged rollout of this access control upgrade. This release provides security and system updates designed to keep access control devices current and support future improvements. Deployment for each phase will occur over a rolling 72-hour window.
When: International Clubs
Begins: September 14 at 4:00 PM UTC
Rolling Window: 72 hours from start time
Impact:
Devices may update at different times within the 72-hour window. No extended downtime is expected. Clubs can continue operating normally throughout the maintenance period.
What You Need to Do:
No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update please report them through your standard support channel.
Posted on Aug 24, 2026 - 15:27 UTC
We are deploying Firmware v93 as part of the staged rollout of this access control upgrade. This release provides security and system updates designed to keep access control devices current and support future improvements. Deployment for each phase will occur over a rolling 72-hour window.
When: International Clubs
Begins: September 14 at 4:00 PM UTC
Rolling Window: 72 hours from start time
Impact:
Devices may update at different times within the 72-hour window. No extended downtime is expected. Clubs can continue operating normally throughout the maintenance period.
What You Need to Do:
No action is required. Devices will update automatically. Our teams will monitor performance and device health throughout each 72-hour deployment window.
If issues persist after the update please report them through your standard support channel.
Posted on Aug 24, 2026 - 15:27 UTC